Our History
In 1996, Bill MacDonald opened Capital Office Products with the goal of supporting his family as well as the Columbia business community. Bill wanted to give his three daughters a happy, loving life in Columbia and, here we are, 25 years later, still supporting our community and families as well.
After serving in the Navy, Bill MacDonald ventured into the copier world in 1987 working as a technician for Modern Office Machines in Charlotte, NC. He was quickly promoted to the Head Regional Service Manager due to his incredible mechanical aptitude and customer service.
Bill witnessed firsthand the declining level of personalized care that can come with being a part of a large corporation. This did not align with his deep-seated customer-first belief system. He decided to create his own company where service comes first and every client matters no matter their size. So Capital Office Products was born!
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Like most great businesses, you have to start small and with purpose. With a lot of hard work and the help of his wife and three daughters, Capital Office Products began right there in their family home. His daughters earned their allowance cleaning machines every weekend! The eldest, Ashley, is now the chief financial officer of Capital Office Products.
We are proud that we have been serving Columbia, South Carolina for over 25 years! Many of our clients have stayed with us for over a decade. The first machine Capital Office Products ever sold was an early Xerox model to Mr. Jim Sketo of Lexington Title. We're so happy to say he is still our customer to this day! We strive to foster long term relationships within our community.
