• Capital Office Products, INC

Managed IT Services

Trusted, Reliable & Always Ready

We believe in business continuity - our IT experts will work behind the scenes to keep your business running, preventing IT and network downtime and ensuring your systems are protected from outside threats.

At Capital Office Products IT Services, we provide Managed IT Services to businesses in and around Columbia, SC. With Managed IT Services, we can discover and fix problems with your IT systems BEFORE they can negatively affect your business.

A well-maintained, proactively-serviced computer network will always run better than the alternative, and you can rest assured that any downtime or cost will be limited should an issue crop up.

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Benefits to Outsourcing IT Services

 Reduced Overhead Costs (salaries, benefits, training)

 Access to Expertise

 Scalable Solutions - depending on your needs

 Proactive Maintenance

 Enhanced Security / Access to Latest Technology

 Disaster Recovery and Business Continuity
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At Capital Office Products IT Services, we think of ourselves as not having clients or customers, but having business partners. Your success becomes our success. Capital Office Products IT Services strives to give our clients/partners professional level services and solutions at prices and terms that work for small businesses.

Customer-Focused Managed IT Services

At Capital Office Products IT Services, our goal is to become an IT partner for your business.
We offer the following IT services:

Managed IT Services

With our managed IT services, we remotely monitor your IT systems 24/7, allowing us to address threats or weaknesses before they become a business-threatening event. Included in our fixed cost for managed services is unlimited IT support, including installing and repairing IT equipment.

We use LogMeIn Pro, which gives us industry-leading remote access to your system to quickly resolve your issues as well as provide you access to your office desktop from anywhere in the world.

Cyber-Security

In an ever-changing and threatening online environment, cyber-security is critical to your businesses success. At Capital Office Products IT Services, we've got you covered. By partnering with us you have access to our over 45-years of IT experience. That coupled with our industry-leading technology can give you peace of mind that you are well protected.

One piece of our cyber-security arsenal is our Unified Threat Management (UTM) Firewall. This firewall will protect you from the most prolific and dangerous bugs on the Internet. This coupled with our anti-virus and malware protection, periodic network assessments, regularly scheduled patch deployment and numerous other tool will assure that you rest easy at night knowing that you are well protected. Currently we leverage Webroot BrightCloud® threat intelligence, the most powerful threat intelligence architecture in the world. Trusted by top network and security vendors, like Cisco, Citrix, F5, and more, our cloud-based platform uses context and reputations to stop never-before-seen threats before the competition knows they're there.

Anti-virus and Malware Protection

Included with your monthly charge for service is our cloud managed antivirus. By partnering with us, you get a team of folks standing behind their product and constantly updating their virus engine to continually battle the ever-changing threats of being on the Internet. We can custom schedule daily and weekly scans for viruses and malware on all of your PCs and servers to eliminate pesky performance drops with daytime scans.

Server and Data Backup

Our server and data backup offers unmatched protection for all of your critical systems. After a full backup of your systems, we continually back up your environment every hour on the hour. With offsite syncing of your data, you are always protected. If your server does crash, our device can be used as a Virtual Server to get you back in business, fast, while we repair your server.

Wi-Fi Installation and Configuration

Wi-Fi can be the lifeblood of your business when you need access to the internet on various devices. Capital Office Products IT Services will happily install and configure your Wi-Fi with both secured and guest networks, if needed.

Hosted PBX (Phone System)

As more technology moves to the cloud your business becomes more efficient...your cost of ownership decreases as your ROI increases. In the past, installing a corporate phone system or PBX required a huge expense. Not only did you have to buy expensive and bulky PBX hardware, but you had to pay someone to install and maintain it. But phone systems have evolved. You don't need to be an expert anymore.

We will install pre-configured phones that, once plugged into your internet connection, will be ready to go. Capital Office Products IT Services hosted phone system can save you up to 50% and take your business to the next level by offering you all of the versatile cloud phone capabilities. From voicemail to email to total visibility of your coworkers from any office, anywhere, our hosted PBX has it all. Give us a call today for a free quote.

Hosted Exchange Email and Office 365

With increased compliance regulations, host your email with us. In addition to exchange email and activesync (get your mail on your phone, tablet and through a web portal as well as through popular mail clients), we also offer email archiving, encryption and spam filtering. Capital Office Products IT Services offers a full suite of office applications including Word, Excel, PowerPoint, Outlook and more!

Unlimited Tech Support

This is essential for our mission of business continuity. Unlike other IT companies, we will not charge you extra for IT or tech support and there are no trip charges for on-site service visits. You can rest assured that tech support and on-site visits are included in our monthly fee and you won't have to think twice when picking up the phone to contact us.

Annual IT Reviews and Resource Planning

Annual IT reviews and resource planning are essential in an environment where technology is improving and IT threats are increasing. Every year, we will provide a consultation about your network and IT systems and provide recommendations to keep your environment updated and running smoothly.

If you're sick of the other IT guys out there and are interested in partnering with an IT company that cares about your business continuity, contact Capital Office Products IT Services and book a free systems assessment!